Payment guide · Panduan pembayaran
We accept bank transfer to our BCA account. The account number and name are shown on your order page after you place an order.
How to pay
- Transfer the exact amount. Every order total ends with a 3-digit unique code, for example Rp 1.275.347. It's how we match your transfer to your order, so please include the last 3 digits.
- Tap Payment complete on your order page after you transfer, before the timer runs out.
- Upload your transfer receipt (optional). It helps us confirm faster. JPG, PNG or PDF.
- From another bank: choose BI-FAST or online transfer so the money arrives within minutes. Any transfer fee charged by your bank is paid by you.
When is my payment confirmed?
We check transfers against our BCA statement, usually within a few hours during working hours (Monday to Saturday, 09.00-18.00 WIB). Transfers made outside these hours are confirmed the next working day. Your order page updates as soon as your payment is confirmed.
How long do I have to pay?
Your items are held for a limited time while you pay. The time left is shown at checkout and on your order page. If the payment isn't received in time, the order expires and the items are released for other customers. You're welcome to order again.
Stay safe
We only ask you to transfer to the BCA account shown on your order page on this website. We never ask for your PIN, passwords or one-time codes, and we never ask you to pay to a different account by chat.
Something went wrong?
If you paid the wrong amount, paid after the time ran out, or can't find your order, message us on WhatsApp with your order number and your transfer receipt. We'll either restore your order or refund you in full (see the Refund policy).
Panduan pembayaran (Bahasa Indonesia)
Kami menerima transfer ke rekening BCA kami. Nomor dan nama rekening tampil di halaman pesanan setelah pesanan dibuat.
Cara membayar
- Transfer jumlah yang tepat. Setiap total pesanan berakhiran 3 digit kode unik, misalnya Rp 1.275.347. Kode ini untuk mencocokkan transfer dengan pesanan, jadi mohon sertakan 3 digit terakhirnya.
- Ketuk Pembayaran selesai di halaman pesanan setelah transfer, sebelum waktu habis.
- Unggah bukti transfer (opsional). Membantu kami mengonfirmasi lebih cepat. JPG, PNG, atau PDF.
- Dari bank lain: pilih BI-FAST atau transfer online agar dana masuk dalam hitungan menit. Biaya transfer dari bank Anda ditanggung Anda.
Kapan pembayaran saya dikonfirmasi?
Kami mengecek transfer di mutasi BCA, biasanya dalam beberapa jam pada jam kerja (Senin sampai Sabtu, 09.00-18.00 WIB). Transfer di luar jam tersebut dikonfirmasi pada hari kerja berikutnya. Halaman pesanan Anda langsung diperbarui setelah pembayaran terkonfirmasi.
Berapa lama waktu untuk membayar?
Produk ditahan selama waktu terbatas selama Anda membayar. Sisa waktunya tampil saat checkout dan di halaman pesanan. Jika pembayaran tidak diterima tepat waktu, pesanan kedaluwarsa dan produk dilepas untuk pelanggan lain. Anda bisa memesan lagi.
Tetap aman
Kami hanya meminta transfer ke rekening BCA yang tampil di halaman pesanan di situs ini. Kami tidak pernah meminta PIN, kata sandi, atau kode OTP, dan tidak pernah meminta pembayaran ke rekening lain lewat chat.
Ada kendala?
Jika jumlah yang dibayar salah, membayar setelah waktu habis, atau pesanan tidak ditemukan, hubungi kami lewat WhatsApp dengan nomor pesanan dan bukti transfer. Kami akan memulihkan pesanan atau mengembalikan dana penuh (lihat Kebijakan pengembalian dana).